Deleting your account

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Deleting Your Account

You can permanently delete your Karelda account at any time from your account settings. This is an irreversible action.

What happens when you delete your account

  • Your personal information (name, email, phone) will be anonymised.
  • Your booking records are retained for legal and financial compliance purposes but will no longer be linked to your personal details.
  • You will not be able to recover your account or access booking history after deletion.

How to delete your account

  1. Sign in and navigate to Account Settings.
  2. Scroll to the bottom of the page and click Delete Account.
  3. Confirm the deletion when prompted.
If you have an upcoming booking, please consider cancelling it before deleting your account. Contact us if you need assistance.

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